At Romana Luxury Charter (hereinafter referred to as “the Company”), we value the privacy of our customers and users. This Privacy Policy describes how we collect, use, share, and protect the personal information we obtain through our boat and yacht rental services, as well as other maritime services. By using our services, you agree to the terms of this policy.

Information We Collect

We collect personal information in various ways, including:

      1. Information You Provide to Us: When you make a reservation, register on our website, or communicate with us, we collect information such as your name, email address, phone number, billing address, and payment details.

      1. Information About Your Use of Our Services: We collect information about how you interact with our services, including your IP address, device type, operating system, and pages visited on our website. This information is used to improve our services and user experience.

      1. Cookies and Similar Technologies: We use cookies and other tracking technologies to collect information about your activity on our website. Cookies are small data files that are stored on your device. You can configure your browser to reject cookies, although this may affect the functionality of our services.

    Use of Information

    The information we collect is used for various purposes, including:

        1. Service Provision: We use your information to process reservations, send confirmations, and provide boat and yacht rental services.

        1. Communication: We may use your contact information to send you updates, promotions, and news related to our services. You can opt out of receiving these communications at any time.

        1. Improvement of Our Services: We analyze the collected information to better understand the needs and preferences of our customers, thereby enhancing our services and user experience.

        1. Legal Compliance: We may use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.

      Sharing of Information

      We do not sell, rent, or share your personal information with third parties, except in the following circumstances:

          1. Service Providers: We may share your information with service providers who assist us in operating our business, such as payment processors and customer service providers. These providers are obligated to protect your information and may only use it for the purposes for which it was shared.

          1. Legal Requirements: We may disclose your information as required by law, or in response to legal requests, such as subpoenas or court orders.

          1. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. In such cases, we will make reasonable efforts to notify you about the change in ownership or the use of your information.

        Information Security

        We take reasonable measures to protect the personal information we collect. We use security protocols to protect your information during transmission and storage. However, no data transmission over the Internet can be guaranteed to be 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

        Your Rights

        You have certain rights regarding your personal information:

            1. Access: You can request access to the personal information we hold about you.

            1. Correction: If your information is incorrect or incomplete, you can request that we correct it.

            1. Deletion: You can request that we delete your personal information, subject to certain legal exceptions.

            1. Objection: You have the right to object to the processing of your personal information in certain circumstances.

          To exercise these rights, you can contact us using the contact information provided at the end of this policy.

          Data Retention

          We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal obligations, resolving disputes, and enforcing our agreements.

          Changes to This Policy

          We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting a notice on our website or by sending you an email. We encourage you to review this policy periodically to stay informed about our privacy practices.

          Contact

          If you have any questions or concerns about this Privacy Policy or our privacy practices, please feel free to contact us:

              • Email: info@romanaluxurycharter.com

              • Phone: +1 (809) 856-6694

              • Address: Marina Casa de Campo, La Romana, D.R.

            Privacy Policy